Thank you for choosing Scent Notes.
Each order is lovingly prepared in our studio in Perth, Western Australia, and dispatched via Australia Post or trusted courier partners.
We aim to send a little moment of beauty your way, safely and swiftly.
Australia (Domestic): $14.95 flat rate, or FREE when you spend over $100.
New Zealand: $25 flat rate.
International: $60 flat rate.
Express shipping options are available at checkout for when moments can’t wait.
Yes — you’re welcome to collect your order directly from our studio in Perth, WA.
(Our full address will be provided upon checkout.)
Pickup is available 5 days a week, between 9 AM – 6 PM.
A note from us to you, ready whenever you are.
Perth: 2–3 business days
Other major Australian cities: 7–10 business days
New Zealand: 10–20 business days
North America, Western Europe, Asia and the Pacific: 14–21 business days
Rest of the world: 7–30 business days (depending on your location).
Every parcel comes with a tracking link to follow its journey home to you.
(Delivery times may vary during peak seasons or events beyond our control.)
For orders travelling across oceans and borders, local import duties or taxes may apply once your parcel arrives in its destination country.
These costs are the responsibility of the recipient, and customs policies vary by location.
For more guidance, please contact your local customs office.
By law, we must declare all items at their full value and cannot alter this amount to reduce international custom fees.
Once your order is ready to journey to you, we’ll send an email with your tracking number — so you can watch it make its way into your hands.
At Scent Notes, we believe beauty should tread lightly.
Please recycle, or reuse your packaging with love.
A Scent Note is a beautiful thing to share.
Ship directly to someone special and add a personal message at checkout — we'll handwrite it for you with care.
(We exclude hard-copy invoices from all parcels to minimise paper waste.)
We're always happy to help.
Please reach out to us anytime at hello@scentnotes.co if you have any questions about shipping or deliver - hello@scentnotes.co.